65 votesMarc commented
Fix this at least for Microsoft software, you have all the tools and knowledge available. Make sure you can provide a true up report through the license 01A asset intelligence report. We are monitoring Microsoft software with a Microsoft tool and it cannot create correct reports. We have to resort to other tools like snow and bdna to get it correct. Make sure you don't have to include the first note on this page. https://technet.microsoft.com/en-us/library/bb680578.aspx.