720 votesMatt Edminster commented
Same thing here:
Today when users receive patches they are expecting to be down for 10-15 minutes. With the new Windows servicing model we are expecting major updates to take 45-60 minutes.
Our users typically bring their devices home and may not boot them up on the evening. So most updates take place during the business day. (At least the laptop devices)
I fear when one of these major updates is released the users will click “install now” expecting to be down for the typical 10-15 when in reality they will be down for 45-60 minutes. They may miss meetings or other important work because of this unexpected downtime.
I would like to see MS introduce the ability for us to inform the user of how long an upgrade may take so they can plan for the downtime.Matt Edminster supported this idea ·