If the user that tries to remote control matches the current logged in user then do not prompt for approval.
This is a common case where a IT support user login to a remote client in order to do support work with higher permission. If there is a connection drop the IT support user cannot remote back to device if the user is not there and the device will be left with a high permission account logged in.

Add the Computer's Description (not from AD) on the Devices window.

Remote control is unable to see the CMD window when connected to Windows Server Standard (datacenter not tested), build 2004 and 20H2. Tested working for Server 2019 Core. ConfigMgr 2006

Until now it is only possible to use shortcut keys like Windows key and R for Run, if you're using full screen mode in Remote Control Viewer. This is really annoying sometimes.

In 3rd party apps like Teamviewer and Netop it is possible to use shortcut keys without using full screen mode.

Thanks in advance!

Teamviewer provides this feature, and it's incredibly helpful when working on machines.

Correct the bug that occasionally causes the "Cancel" button to disappear on the Contacting Remote Control Agent window. This is annoying. Hitting Escape will escape out without the "Cancel" button being present.

Add an address book in the viewer in order to be able to populate it with useful targets

I want to customize requests for remote control.
Now requested user see only login of requesting user.

it will useful to see other information about requestor (such as Department, Full Name and so...)

Please bring back the Intel AMT integration

Within SCCM CB 2010, we can see the feature greyed out for Remote Control to CMG. Remote Control to CMG was available in TP only previously. Word is this feature is making a comeback in a CB release, perhaps 2103. Can we confirm this is the case that Remote Control to CMG connected endpoint will be available. This is a huge feature of rolling out CMG to connect to devices that may have problems with VPN.

In the bar today, it shows the user SAM account name. It would be very useful to show the name of the person. In our environment, we use obfuscated usernames for Domain Admins as a security measure. It does mean when we activate remote control, the user at the other end does not have any idea who connected unless there is a prior conversation. Seeing the First Name / Last Name on the title would help use salivate this pain point.

Logging into Muti-Tenent/ISP

It would be helpful if we have a chat interface when using the Remote Control.

The Configuration Manager Remote Control tool should prompt to wake the device if it cannot be reached. The wake should ideally go through ConfigMgr to allow for the proxy wake functionality.

Remote tools connect on ping. Same as Dameware Mini remote Control if you restart a computer it will keep trying to connect until the machine has restarted. This is really handy so your are not guessing when to reconnect.

Provide an option to be used in conjunction with the "Prompt user for Remote Control permission" setting. The option would "Allow Connection if User Approval times out".
We want to have people get approval from users before dropping in on them, but sometimes the user has stepped away from their computer but needs something fixed while they're away. Allowing this option would provide a good middle ground.

1.Remote user Cursor visual when remote user use
2.choose Remote screen when user have dual screen
so if u remote you your client u can choose display to see.
3.add option for ping/
4.change service startup sms or cmremote to auto/
5.send file.
6.open remote control and insert immediately IP Or Hostname
7.speed up protocol

We need to push user/group based remote control permissions. It would be great to have custom settings for different groups atleast Prompt user for Remote Control Permission.

In our environment we need to implement prompt for permissions based on job profiles.

I would like the ability to send the user of the device I'm remoting into a message.

The Remote Control Viewer is missing features which are the norm in many other Remote Control solutions.
Among them:
- Button to Remote Lock the screen of the computer when the supporter is done with work.
- Button for a Remote Reboot and wait for the machine.
- Ability to configure that Key Combinations like Windows + R are sent to the remote computer instead of being executed locally.