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How can we improve Configuration Manager?

Remote Control User rather than Device

Allow Remote Control by right-clicking a username so that the user doesn't have to look up the computer name.

This would be enormously helpful in the Education sector where users are constantly moving between PCs. Novell had this feature in ConsoleOne and it enabled superfast remote control of users for our Helpdesk staff.

41 votes
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  • Anonymous commented  ·   ·  Flag as inappropriate

    This is one of the most frustrating things for anyone who uses SCCM remote on a regular basis.
    You go to find the user, right click and go to Edit Primary Devices to find the computer name. You can't even COPY and PASTE the computer name, you have to remember a bit of it, then search in devices. Ridiculous ;).

    It would be so much better to at that point be able to right-click the device and connect from within the Edit Primary Devices dialog box.

    These are the kinds of things that drive a person crazy when using software !

  • Craig Strong commented  ·   ·  Flag as inappropriate


    This would be useful for our service desk at our company too, any plans or update for this?


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