Realtime health info of client via Software Center
This will help the 1st line support to gather more client information without having to contact 2nd line specialists, and possibly solve more incidents on their own.
The Software Center, when launched, should be able to read and display client status information and connectivity with server in a simplified UI, understandable to the Service Desk employees/ 1st line support.
This can include Policy evaluation status, connectivity with management point, certificate status, app-evaluation status, etc
Patrik Holmqvist commented
Great idea. I wish I had some more votes.