Make the request text box a required field for applications that require approval in Software Center
For applications that require an approval in Software Center, make the text box on the request screen a required field, preventing the user from submitting the request until a reason is given. Also maybe make the text box title "Reason for request" - or better yet make the title customizable per application. As it is now, we get most requests with a "blank" text box requiring us to circle back with the user to get this information prior to approving the application.
Dave Clarke
shared this idea
6 comments
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Zairom
commented
Great, this can eliminate administration work - Deny and follow up with user.
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Vivian Kreider
commented
Great idea!!
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Anonymous
commented
This is key in making sure a justification for requested software is included in their request.
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@Chad Could you elaborate on what a real workflow is? We've done a lot of work on approvals this last year so would love to hear more on what gaps you still need addressed.
Thanks
Mark
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Paul VanDenBerg
commented
yes, we have the same issue at our company too! That would be a nice improvement
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Chad
commented
I'd like to see a real workflow develop here as well.
