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Create Office 365 Client Installer from Dashboard crashes console in 1710 / gdiplus.dll

As described in Social Technet Forum the console crashes in SCCM 1710 when trying to create an Office 365 Installer when typing anything in the UNC Path.

See eventlog:
Faulting application name: Microsoft.ConfigurationManagement.exe, version: 5.1710.1010.1000, time stamp: 0x59f7248f
Faulting module name: gdiplus.dll, version: 6.3.9600.17055, time stamp: 0x53292632
Exception code: 0xc00000fd
Fault offset: 0x0003383a
Faulting process id: 0x778
Faulting application start time: 0x01d3892fc2359de8
Faulting application path: C:\Program Files (x86)\Microsoft Configuration Manager\AdminConsole\bin\Microsoft.ConfigurationManagement.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17056_none_dadc5d1c5bc8ab48\gdiplus.dll
Report Id: 0e7661db-f523-11e7-80ca-00505689324d
Faulting package full name:
Faulting package-relative application ID:

I have SCCM version 1710
The console version is 5.00.8577.1100
And the site version is 5.0.8577.1000

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Daniel Jelinek shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

11 comments

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  • Jeroen van Dinther commented  ·   ·  Flag as inappropriate

    There is a workaround for this issue, but like Adam Meltzer already confirmed a hotfix rollup is the best solution:

    Steps you need to take:

    1. First make an empty source folder (for example D:\Sources\Office365PP32Bit) for preparation of the Office 365 installation.
    2. Make an empty subfolder within this source folder (doesn't matter what name you choose as long the subfolder is empty).
    3. Start Notepad (or any other plain text editor) and prepare 2 lines for entering in the Office 365 Client Installation Wizard, for example:
    Name: Office 365 ProPlus 32-bit (any name will do)
    Content Location: \\sccm2016\sources\Office365PP32Bit (make sure its a UNC path)
    3. Start Configuration Manager
    4. Open the Office 365 Installer (via Software Library\Software Management\Office 365 Client Management)
    5. First, copy the UNC path from the text editor and paste it in the Content Location of the wizard (important to take this first step!!)
    6. Second, copy the Name from the text editor and paste it in the Name location of the wizard.
    7. Wait for a couple of seconds (5 or more preferably).
    8. The field "Content Location" still shows a red exclamation mark. This is normal.
    9. Now before you press the "Next" button you need to REMOVE the empty subfolder with your source folder. (Important!).
    10. After removing the empty subfolder you now can press the "Next" button and you can use the wizard to configure/download the Office 365 installation.

    A big and special thanks to my colleague Marcel vd B. for troubleshooting and finding this workaround himself! :-D

  • Dave commented  ·   ·  Flag as inappropriate

    Can we have a release date for this hotfix??? this is critical to several of my Environments.

  • Peter Holland commented  ·   ·  Flag as inappropriate

    have the same issue on our internal and a client SCCM both updated to 1710.

    from testing it seems putting text into both required boxes causes a crash, entering a UNC path on its own doesnt always crash the console until you put in a package name.
    tried shorter UNC paths, no spaces etc. still the same.

  • Sergey Korotkov commented  ·   ·  Flag as inappropriate

    same problem on Win10 1709 / CM 1710
    Faulting application name: Microsoft.ConfigurationManagement.exe, version: 5.1710.1010.1000, time stamp: 0x59f7248f
    Faulting module name: gdiplus.dll, version: 10.0.16299.192, time stamp: 0xda150d91
    Exception code: 0xc00000fd
    Fault offset: 0x00025d36
    Faulting process id: 0xfec
    Faulting application start time: 0x01d38b9f9394d586
    Faulting application path: C:\Program Files (x86)\Microsoft Configuration Manager\AdminConsole\bin\Microsoft.ConfigurationManagement.exe
    Faulting module path: C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.192_none_8e60f76b0273650f\gdiplus.dll
    Report Id: b33da035-3262-48d4-980c-0450320caa31
    Faulting package full name:
    Faulting package-relative application ID:

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