Ability to evaluate device compliance via software center
In the compliance section of Software Center it should be possible to diagnose the following:
1. Check Client Version
2. Repair SCCM Client
3. Check WMI status
3. Check Connectivity with server and report issues
This information can be gathered by 1st line support executive and passed on to 2nd line for faster support.
Would be very helpful and provide 2/3rd tier support a good starting point for Troubleshooting