Please add the remote device actions to users primary device
You cannot perform remote device actions on a device from the users primary device screen. To perform a remote device action you need to go to a collection in which the device is. This is problematic when the device isn't easily tied to the user. I ended up using the device ID but that isn't optimal. Why can't we do remote device actions when viewing the primary device for a user?
Iain Fairbairn commented
Seriously I highly agree, so long as you have the rights to do it on any collection that device resides in then you should be able to do it from the primary users view. The best we have come up with is asking people to name their devices uniquely before they enrol them, however so far we have found no easy way to force this and having 25 devices all called iPhone isn't very helpful. The other way around this is if you could add the primary user as a column in the console view so you could easily sort or filter by the primary users of devices in the device collections.