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How can we improve Configuration Manager?

Fix Console performance on systems with touch devices

If you have a device with a touch screen, and/or digitizer/stylus, the Admin Console performance takes a huge performance hit on general use, and may lag for several minutes when performing simple tasks such as viewing "Users", "Devices", "Software Updates", etc. Disabling the touch devices in Device Manager result in the same action taking only several seconds. Confirmed on Surface Pro 3, HP All-In-Ones, and a variety of other devices. This issue has been reported to, AND reproduced by, our Microsoft support contact.

Example: I have a collection of around 1100 devices. If I view that on the server, or a desktop, the query takes around ten seconds (10s). On a Surface Pro 3, or device with touch screen, the same action takes around fifteen MINUTES (15m). In my case, disabling the "Surface Pen" and "HID-compliant touch screen" prior to launching the console, results in the same ten second view performance.

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Murray Webber shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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