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System Center Configuration Manager Feedback

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What features would you like to see?

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How can we improve Configuration Manager?

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  1. [Remote Control] We want you to provide CmRcViewer.exe as a single application

    In the customer environment, help desk users have installed the Configuration Manager console and used the remote control function.
    In this situation, when the load on SCCM server is high, there is a problem that a session can not be established temporarily.
    We would like CmRcViewer.exe to be provided as a single application without depending on the load of SCCM server, as it will interfere with help desk operations.

    Additional Information:
    Although not supported at present, we have confirmed that session establishment can be performed by executing the following files.

    1. Copy the following files from the SCCM primary site: …

    15 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remote Control: Improve Multi-Monitor Experience

    Business Case (I know how you PMs love these):
    The current CB 1902 implementation is going to make this conversation part of our helpdesk script:
    “What screen is the app on?”
    “Can you move that window to the monitor where X is showing?”
    “No, not that one.”
    “Nope, still don’t’ see it”
    “Ok let me reconnect in full screen, please accept the prompt again.”
    “No no no, don’t hang up the phone, that’s not how this works.”
    “Ok, you should see a prompt to allow me to connect.”
    “Nope it’s there, trust me.”
    “Got it, thanks. Ok, let me move…

    40 votes
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    2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  3. Remote Control - Initiate a Wake-Up if client turned off

    When remote controlling a device it would be great if a prompt could come up and ask if you want to wake-up the device either using Wake-On-LAN or Wake-Up in client notification based on site configuration if the client is turned off..

    84 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  4. Remote Control User Managemet

    Need is an easy way to allo Singel User allow Remote Control Clients
    For Example: One Single User must remote controls one client you must create new Client Settings and deploy.
    A Remote Control User Management would be nice

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  5. Most recently used list of connections

    A Most Recently Used list of connections would be a timesaver!

    Or is there other software that can connect to sccm clients?

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remote control to internet based machine without installing client

    Remote control to customer machines who do not need client installed on their machines. A subset of files needed to establish a session can be copied to a user machine and be deleted after the session is complete.

    17 votes
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    2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to track and remote lock laptops without MSA just Microsoft 365 Business account

    I've just had a client leave his Surface Pro 6 on an aircraft. No MSA set up, just a corporate Microsoft 365 Business account with Azure AD P2.
    I was surprised to discover I could not remote lock the device (like I can any mobile), just wipe it. Please add the ability to use "Find my device" and "Remote lock" without needing a MSA. You removed the ability to sync settings on domain joined machines using a MSA, why insist on having one for remote tracking and security!?

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow Remote Control connection if logged in account match user that tries to remote

    If the user that tries to remote control matches the current logged in user then do not prompt for approval.
    This is a common case where a IT support user login to a remote client in order to do support work with higher permission. If there is a connection drop the IT support user cannot remote back to device if the user is not there and the device will be left with a high permission account logged in.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow client settings for user accounts for remote tools

    We need to push user/group based remote control permissions. It would be great to have custom settings for different groups atleast Prompt user for Remote Control Permission.

    In our environment we need to implement prompt for permissions based on job profiles.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  10. I would like the ability to send the device I'm remoting into a message

    I would like the ability to send the user of the device I'm remoting into a message.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  11. Out of Bound Management.

    Please bring back the Intel AMT integration

    4 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  12. Customize remote control request

    I want to customize requests for remote control.
    Now requested user see only login of requesting user.

    it will useful to see other information about requestor (such as Department, Full Name and so...)

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  13. Remote Control Viewer add Remote Actions for Lock, Reboot and Send Key Combinations

    The Remote Control Viewer is missing features which are the norm in many other Remote Control solutions.
    Among them:
    - Button to Remote Lock the screen of the computer when the supporter is done with work.
    - Button for a Remote Reboot and wait for the machine.
    - Ability to configure that Key Combinations like Windows + R are sent to the remote computer instead of being executed locally.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  14. Trim the Address Field in CM Remote Control

    Please apply a simple string trim to the address field. A lot of copy and pasting goes on leading to an extra space that the tool take literally and refuses to connect. A small, simple thing, but something that can be frustrating.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Remote Control on locked user sessions without prompting the user for permission

    This happens on Windows 10 if a workstation is locked - remote control acts as if the locked user has an active console session and prompts for permission to take control in that locked session.

    The Currently Logged On User column in 1806 is now extremely helpful for detecting these cases to force a reboot but I feel like I should be able to jump into a locked workstation if someone doesn't log out of their device.

    We particularly run into this in Higher-Ed with Classrooms/Labs where students/professors won't log off after their class (or hit the power button on…

    10 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Remote control via notification agent

    It could be great if we allow triggering the client via the notification agent to start remote controlling,
    So an admin could still start a remote control task from the console but the client will actually create the session.

    this way we could:
    1. eliminate the need for port 2701 to the clients
    2. eliminate the need for client DNS name resolving
    3. potentially, allow remote control via Cloud Management Gateway for internet clients

    0 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  17. Maximize Remote Desktop Connection session window to multiple monitors

    Having multiple monitors like my clients but have to manualy maximize RDC session window over the monitors.

    3 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  18. allow shortcut keys without being forced to use full screen mode

    Until now it is only possible to use shortcut keys like Windows key and R for Run, if you're using full screen mode in Remote Control Viewer. This is really annoying sometimes.

    In 3rd party apps like Teamviewer and Netop it is possible to use shortcut keys without using full screen mode.

    Thanks in advance!

    2 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  19. Using Remote BCCM Remote Cntrl.

    Logging into Muti-Tenent/ISP

    3 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  20. Fix keyboard language at the Remote tool

    When we connect to computers using the CM Remote Tool (SCCM 1710) and the our keyboard language differs from the user's language (we use EN by default, users - RUS) - language bar is desappeared, keyboard can not be swithched to ENG. If we and user has same keyboard language - all right.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
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