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Microsoft Endpoint Configuration Manager Feedback

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Ideas

What features would you like to see?

All of the feedback that you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building Microsoft Endpoint Configuration Manager, though we can’t promise to reply to all posts.

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If you believe you have found a product bug, please send us a bug report through the Configuration Manager Console (1806 and newer). To do this, press the 🙂 button in the top right corner and choose “Send a Frown”. For more details, see https://docs.microsoft.com/en-us/sccm/core/understand/find-help.

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  1. Remote Control: Improve Multi-Monitor Experience

    Business Case (I know how you PMs love these):
    The current CB 1902 implementation is going to make this conversation part of our helpdesk script:
    “What screen is the app on?”
    “Can you move that window to the monitor where X is showing?”

    “No, not that one.”
    “Nope, still don’t’ see it”
    “Ok let me reconnect in full screen, please accept the prompt again.”
    “No no no, don’t hang up the phone, that’s not how this works.”
    “Ok, you should see a prompt to allow me to connect.”
    “Nope it’s there, trust me.”
    “Got it, thanks. Ok, let me move…

    182 votes
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    14 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  2. Remote Control - Initiate a Wake-Up if client turned off

    When remote controlling a device it would be great if a prompt could come up and ask if you want to wake-up the device either using Wake-On-LAN or Wake-Up in client notification based on site configuration if the client is turned off..

    102 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  3. CM Remote Control tool should prompt for WoL if a device can't be reached

    The Configuration Manager Remote Control tool should prompt to wake the device if it cannot be reached. The wake should ideally go through ConfigMgr to allow for the proxy wake functionality.

    3 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  4. [Remote Control] We want you to provide CmRcViewer.exe as a single application

    In the customer environment, help desk users have installed the Configuration Manager console and used the remote control function.
    In this situation, when the load on SCCM server is high, there is a problem that a session can not be established temporarily.
    We would like CmRcViewer.exe to be provided as a single application without depending on the load of SCCM server, as it will interfere with help desk operations.

    Additional Information:
    Although not supported at present, we have confirmed that session establishment can be performed by executing the following files.


    1. Copy the following files from the SCCM primary site:
      <SCCM…
    34 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  5. Schedule Wake On Lan

    It would be great if we could schedule computers or collections to WOL at specified times. We can schedule shutdowns but not WOL.

    0 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  6. Correct the new bug with Remote Control

    Correct the bug that occasionally causes the "Cancel" button to disappear on the Contacting Remote Control Agent window. This is annoying. Hitting Escape will escape out without the "Cancel" button being present.

    4 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  7. Check Remote Control setting regularly

    When you enable Remote Control, the SCCM Agent only applies the settings once and never checks/validates the settings.

    If the local Remote Control Group gets deleted/changed/corrupted, the SCCM Agent will never fix that and you cannot connect to a client.

    Work arounds are a full policy reset or modify the client settings that the SCCM Agent reapplies the remote control settings.

    4 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to override power button when Remote Control session active

    Remote Control allows the person in control to "Lock Remote Keyboard and Mouse". Also need to have an option to "Lock Remote Keyboard, Mouse, Power" button so that the machine can not be turned off during a Remote Control session. Younger kids in K-12 often do this to kick technology personnel out so they can use the computer, even if it's under repair.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  9. Remote Control Always show connection Bar

    Lock “Always show the connect Bar” on the client machine. This is a Feature request so that the remote control session bar will always present to the user.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  10. View-only mode (by default)

    We are moving from Remote Assistance (msra /offerra) to Remote Control as it's firewall-friendly but we miss the feature to connect to VIEW the remote session only without (yet) controlling the mouse and keyboard.

    6 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remote Control Green Bar for Users should show First Name Last Name (Username)

    In the bar today, it shows the user SAM account name. It would be very useful to show the name of the person. In our environment, we use obfuscated usernames for Domain Admins as a security measure. It does mean when we activate remote control, the user at the other end does not have any idea who connected unless there is a prior conversation. Seeing the First Name / Last Name on the title would help use salivate this pain point.

    3 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  12. multiple connexion with cmrcviewer

    Bonjour,

    Nous utilisons CmRcViewer.exe comme seul outils de prise en main.
    Nous voudrions pouvoir prendre la main a plusieurs sur un même poste (ou pouvoir voler la prise en main) car si un collègue oublie de quitter nous somme bloqué.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  13. SCCM IP Address and DNS not updated in real time cause issues at Service Desk

    As users roam from wireless to fixed networks the SCCM ip database is not updating frequently enough with the end user's IP/DNS entry.

    This in turn causes frustration for service desks where they have to ask the customer to obtain their IP address manually.

    Would be great if the remote control tool was able to obtain ip address to as close to real time as possible.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  14. Remote Control Privacy

    Give an option to Black Out the screen and lock the keyboard and mouse when in a Remote Control Session. This would be useful for public use/open area/lab Student computers

    Novell Zenworks had this same feature years ago. (likely still does)

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  15. Remote Control User Managemet

    Need is an easy way to allo Singel User allow Remote Control Clients
    For Example: One Single User must remote controls one client you must create new Client Settings and deploy.
    A Remote Control User Management would be nice

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  16. Most recently used list of connections

    A Most Recently Used list of connections would be a timesaver!

    Or is there other software that can connect to sccm clients?

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to track and remote lock laptops without MSA just Microsoft 365 Business account

    I've just had a client leave his Surface Pro 6 on an aircraft. No MSA set up, just a corporate Microsoft 365 Business account with Azure AD P2.
    I was surprised to discover I could not remote lock the device (like I can any mobile), just wipe it. Please add the ability to use "Find my device" and "Remote lock" without needing a MSA. You removed the ability to sync settings on domain joined machines using a MSA, why insist on having one for remote tracking and security!?

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow Remote Control connection if logged in account match user that tries to remote

    If the user that tries to remote control matches the current logged in user then do not prompt for approval.
    This is a common case where a IT support user login to a remote client in order to do support work with higher permission. If there is a connection drop the IT support user cannot remote back to device if the user is not there and the device will be left with a high permission account logged in.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow Remote Control on locked user sessions without prompting the user for permission

    This happens on Windows 10 if a workstation is locked - remote control acts as if the locked user has an active console session and prompts for permission to take control in that locked session.

    The Currently Logged On User column in 1806 is now extremely helpful for detecting these cases to force a reboot but I feel like I should be able to jump into a locked workstation if someone doesn't log out of their device.

    We particularly run into this in Higher-Ed with Classrooms/Labs where students/professors won't log off after their class (or hit the power button on…

    10 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
  20. For remote control why does my left handed mouse not translte like other remote control tools?

    I am left handed, yet when I remote control people the mouse translation is lost. I cannot find a setting nor can our SCCM admin. Why is this basic feature not availble when even the horrible Novell ZenWorks remote control can do this. Thisis a huge fail on MS part

    27 votes
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    2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
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