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What features would you like to see?

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  1. Use SCCM to remote control multiple monitors

    When using SCCM to remote control multiple monitors; allow the ability to select only one monitor to be remote controlled; vs. the option now of only stretching.

    1,603 votes
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      78 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
    • Ability to track and remote lock laptops without MSA just Microsoft 365 Business account

      I've just had a client leave his Surface Pro 6 on an aircraft. No MSA set up, just a corporate Microsoft 365 Business account with Azure AD P2.
      I was surprised to discover I could not remote lock the device (like I can any mobile), just wipe it. Please add the ability to use "Find my device" and "Remote lock" without needing a MSA. You removed the ability to sync settings on domain joined machines using a MSA, why insist on having one for remote tracking and security!?

      1 vote
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        0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
      • Allow Remote Control connection if logged in account match user that tries to remote

        If the user that tries to remote control matches the current logged in user then do not prompt for approval.
        This is a common case where a IT support user login to a remote client in order to do support work with higher permission. If there is a connection drop the IT support user cannot remote back to device if the user is not there and the device will be left with a high permission account logged in.

        1 vote
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          0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
        • Allow Remote Control on locked user sessions without prompting the user for permission

          This happens on Windows 10 if a workstation is locked - remote control acts as if the locked user has an active console session and prompts for permission to take control in that locked session.

          The Currently Logged On User column in 1806 is now extremely helpful for detecting these cases to force a reboot but I feel like I should be able to jump into a locked workstation if someone doesn't log out of their device.

          We particularly run into this in Higher-Ed with Classrooms/Labs where students/professors won't log off after their class (or hit the power button onā€¦

          10 votes
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            0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
          • Show the remote cursor during remote control

            Please allow us to see the remote mouse cursor in the remote control viewer!

            We had to create a software that displays a little dot which follows the mouse of the remote user and our tech have to launch it manually when connected remotely, this way we can see where the remote cursor is located but it's of course very impractical.

            21 votes
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              0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
            • smart card pass-through support for remote control

              Please provide smart card pass through for RDP/Remote Control sessions.

              109 votes
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                15 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
              • Remote control default connection via FQDN not NETBIOS. This would allow remote control across multiple trusted domain easily using the cons

                When trying to use Remote Control from start->remote control in the console, it is not possible to connect to machine that is not part the same domain as the server as netbios is used. If the FQDN is called than it would be possible to connect to devices in trusted domains.

                40 votes
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                  4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                • package remote control viewer in a msi natively

                  Provide the remote control viewer tool in MSI format "out of the box".
                  This will permit to distribute this tool to people who don't require the full console ( i.e devs, Help desk, ....).
                  Moreover, packaging it as a standalone tool will prevent from deploying binaries manually forgetting registry keys that are mandatory to log remote control events.

                  19 votes
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                    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                  • Disable clipboard sharing

                    It could be really useful to have a way to fully disable the clipboard sharing during a remote control session.
                    We can do it with a registry key in HKCU but it can be enabled without admin rights, just by clicking on Action -> Enable Clipboard sharing.

                    A better solution would be to disable it for a computer in HKLM or ideally directly in the SCCM console.

                    43 votes
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                      1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                    • Remote Control features and improvments

                      I would like to thank Microsoft to allow their customers to share new and innovative ideas and I would like to present mine from my experience as Desktop Management Engineer in my company.
                      Initially we were using a comparative tool called LANDesk Management Suite and on the beginning of this year we have moved to SCCM 1511, since then I had received many complains about remote control comparing to the past experience.
                      I really like SCCM as a whole and I think it is really good tool and really nice features and constant updates, but not the remote control.
                      Iā€¦

                      65 votes
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                        Noted  ·  0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                      • When remote controling, be able to see client side mouse move

                        When we remote control a client , the client can see the mouse pointer, but when the client want to show us someting, we cant see mouse cursor.

                        129 votes
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                          8 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                        • Chat feature in Remote Control

                          It would be nice to have a chat feature within the remote control client. This way I can chat with my users when they are using the computer and I need them to complete a task after I am remoted in.

                          84 votes
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                            6 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                          • Stop clearing the clipboard after pasting into CM Remote Control address field.

                            I have noticed that the clipboard is cleared after pasting the computer name\IP into the address field. I know its a small issue but it gets tiresome to have to go back and copy the computer name every time I use the remote viewer.

                            1 vote
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                              2 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                            • Add source/certificate info to "Failed to decrypt cert PFX data" logging in Distmgr.log

                              Add a better message to distmgr.log including which certificate and site system itā€™s having problems with.

                              Right now you have to guess which DP is having issues, which can be a tedious and large task if you have a lot DPs.

                              Jason Sandy has also suggested this to the product team earlier this year:
                              http://blog.configmgrftw.com/configmgr-post-restore-step/

                              5 votes
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                                0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                              • Internet Based Remote Control

                                Internet based remote control with options such as file transfer and reboot. This could be accomplished using a reverse connection from a client to a new site role hosted in the DMZ.

                                677 votes
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                                  Noted  ·  15 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                                • Configuration Manager Remote Control Connection History

                                  Having the ability to look through a dropdown history of connections would make reconnecting easier and shouldn't cause too much programming hassle.

                                  Having a log of connections with date/time of connection/disconnection, IP of source and destination would also be valuable to have as reference.

                                  69 votes
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                                    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                                  • Integrate teamviewer in remote control

                                    More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

                                    10 votes
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                                      4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                                    • Automatically Reconnect Remote Control Viewer After Client Restart

                                      When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

                                      14 votes
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                                        1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                                      • Allow multiple Remote Control policies for a single client.

                                        Allow more than one policy to be applied for remote control, giving the ability to allow for tier remote control access. Example: The ability to remote an unattended workstation with admin rights for help desk staff, while traning staff is only allowed to remote attended workstations and does not get admin rights.

                                        35 votes
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                                          4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
                                        • Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing

                                          Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

                                          This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

                                          14 votes
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                                            2 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
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