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System Center Configuration Manager Feedback

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What features would you like to see?

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How can we improve Configuration Manager?

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  1. Ability to set Multiple Remote Control Privileges to Collection(s)

    I have previously reported this as an issue in the Connect Site but was Closed "By Design".
    So here is the original idea that was filed:
    There is a serious issue with the way Client Settings are applied when you need to provide different levels of remote control privileges for specific Users/Groups on Collections.
    For example:
    Let's assume we have the Collection of Devices named "Windows 8.1 Clients", the requirements for remote control are:

    1) The "Helpdesk" Group of users should have the ability to "View Only" via remote control the client devices.
    2) The "L2 Support" Group of usersā€¦

    44 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  2. blank remote desktop

    Add the ability to blank the remote display. Sometimes it's useful when you want to do something that you don't want others to be able to see,

    24 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  3. Internet Based Remote Control

    Internet based remote control with options such as file transfer and reboot. This could be accomplished using a reverse connection from a client to a new site role hosted in the DMZ.

    721 votes
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    Noted  ·  17 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  4. Configuration Manager Remote Control Connection History

    Having the ability to look through a dropdown history of connections would make reconnecting easier and shouldn't cause too much programming hassle.

    Having a log of connections with date/time of connection/disconnection, IP of source and destination would also be valuable to have as reference.

    69 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  5. Support for Remote Credential Guard

    Support for Windows 10 1607 Remote Credential Guard in the remote control.
    Add a client policy to require och prefer connection with Remote Credential Guard or Restricted Admin

    7 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  6. Integrate teamviewer in remote control

    More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

    10 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  7. Automatically Reconnect Remote Control Viewer After Client Restart

    When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

    14 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  8. Allow multiple Remote Control policies for a single client.

    Allow more than one policy to be applied for remote control, giving the ability to allow for tier remote control access. Example: The ability to remote an unattended workstation with admin rights for help desk staff, while traning staff is only allowed to remote attended workstations and does not get admin rights.

    38 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  9. Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing

    Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

    This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

    14 votes
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    2 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  10. Remote control - Allow for two simultaneous RC sessions to the same target device (shared viewing capability)

    For some troubleshooting scenarios in a multi-tier service desk organization we need to have 3rd tier staff connected to a end user's PC simultaneously to an already ongoing 1st staff remote session.

    37 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  11. Remote Control User rather than Device

    Allow Remote Control by right-clicking a username so that the user doesn't have to look up the computer name.

    This would be enormously helpful in the Education sector where users are constantly moving between PCs. Novell had this feature in ConsoleOne and it enabled superfast remote control of users for our Helpdesk staff.

    41 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  12. Remote Control support for Mac OS X and Linux

    Improvement with Remote Control to support OS X , Windows ( inc mobile) with some new features - Chat, file transfer , privacy curten.

    62 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  13. Remote Control Viewer

    Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

    20 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  14. Allow client settings for user accounts for remote tools

    We need to push user/group based remote control permissions. It would be great to have custom settings for different groups atleast Prompt user for Remote Control Permission.

    In our environment we need to implement prompt for permissions based on job profiles.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  15. Out of Bound Management.

    Please bring back the Intel AMT integration

    4 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  16. I would like the ability to send the device I'm remoting into a message

    I would like the ability to send the user of the device I'm remoting into a message.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  17. Customize remote control request

    I want to customize requests for remote control.
    Now requested user see only login of requesting user.

    it will useful to see other information about requestor (such as Department, Full Name and so...)

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  18. Remote Control Viewer add Remote Actions for Lock, Reboot and Send Key Combinations

    The Remote Control Viewer is missing features which are the norm in many other Remote Control solutions.
    Among them:
    - Button to Remote Lock the screen of the computer when the supporter is done with work.
    - Button for a Remote Reboot and wait for the machine.
    - Ability to configure that Key Combinations like Windows + R are sent to the remote computer instead of being executed locally.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  19. Trim the Address Field in CM Remote Control

    Please apply a simple string trim to the address field. A lot of copy and pasting goes on leading to an extra space that the tool take literally and refuses to connect. A small, simple thing, but something that can be frustrating.

    1 vote
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  20. Remote control via notification agent

    It could be great if we allow triggering the client via the notification agent to start remote controlling,
    So an admin could still start a remote control task from the console but the client will actually create the session.

    this way we could:
    1. eliminate the need for port 2701 to the clients
    2. eliminate the need for client DNS name resolving
    3. potentially, allow remote control via Cloud Management Gateway for internet clients

    0 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
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