Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

Remote control is nice but we are unable to use in my company due to Auditing issues where the sessions cannot be logged.

Could there be a option added to SCCM to allow for logging of the Session each time remote control of a computer occurs?

Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

Add a better message to distmgr.log including which certificate and site system it’s having problems with.

Right now you have to guess which DP is having issues, which can be a tedious and large task if you have a lot DPs.

Jason Sandy has also suggested this to the product team earlier this year:
http://blog.configmgrftw.com/configmgr-post-restore-step/

CAC card authentication via remote control doesn't work. For organizations that utilize CAC cards this would eliminate the need for utilizing username and password which is a pass the hash vulnerability.

More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

Support for Windows 10 1607 Remote Credential Guard in the remote control.
Add a client policy to require och prefer connection with Remote Credential Guard or Restricted Admin

As users roam from wireless to fixed networks the SCCM ip database is not updating frequently enough with the end user's IP/DNS entry.

This in turn causes frustration for service desks where they have to ask the customer to obtain their IP address manually.

Would be great if the remote control tool was able to obtain ip address to as close to real time as possible.

Having multiple monitors like my clients but have to manualy maximize RDC session window over the monitors.

When you enable Remote Control, the SCCM Agent only applies the settings once and never checks/validates the settings.

If the local Remote Control Group gets deleted/changed/corrupted, the SCCM Agent will never fix that and you cannot connect to a client.

Work arounds are a full policy reset or modify the client settings that the SCCM Agent reapplies the remote control settings.

We are moving from Remote Assistance (msra /offerra) to Remote Control as it's firewall-friendly but we miss the feature to connect to VIEW the remote session only without (yet) controlling the mouse and keyboard.

Add the Computer's Description (not from AD) on the Devices window.

We cannot use Remote Control as Administrators cannot route to all endpoints from their PCs. We would like to proxy the Remote Control through a central server or be able to leverage RD Gateway.

If the user that tries to remote control matches the current logged in user then do not prompt for approval.
This is a common case where a IT support user login to a remote client in order to do support work with higher permission. If there is a connection drop the IT support user cannot remote back to device if the user is not there and the device will be left with a high permission account logged in.

When devices have multiple IP address recorded in DNS this could be either obsolete records or where devices have more than one network connection (wired / wireless) it would be really useful if all available IP addresses were tried as part of the connection process.

Correct the bug that occasionally causes the "Cancel" button to disappear on the Contacting Remote Control Agent window. This is annoying. Hitting Escape will escape out without the "Cancel" button being present.

Until now it is only possible to use shortcut keys like Windows key and R for Run, if you're using full screen mode in Remote Control Viewer. This is really annoying sometimes.

In 3rd party apps like Teamviewer and Netop it is possible to use shortcut keys without using full screen mode.

Thanks in advance!

Add an address book in the viewer in order to be able to populate it with useful targets