I am left handed, yet when I remote control people the mouse translation is lost. I cannot find a setting nor can our SCCM admin. Why is this basic feature not availble when even the horrible Novell ZenWorks remote control can do this. Thisis a huge fail on MS part

Provide the remote control viewer tool in MSI format "out of the box".
This will permit to distribute this tool to people who don't require the full console ( i.e devs, Help desk, ....).
Moreover, packaging it as a standalone tool will prevent from deploying binaries manually forgetting registry keys that are mandatory to log remote control events.

Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

Remote control is nice but we are unable to use in my company due to Auditing issues where the sessions cannot be logged.

Could there be a option added to SCCM to allow for logging of the Session each time remote control of a computer occurs?

Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

CAC card authentication via remote control doesn't work. For organizations that utilize CAC cards this would eliminate the need for utilizing username and password which is a pass the hash vulnerability.

Add a better message to distmgr.log including which certificate and site system it’s having problems with.

Right now you have to guess which DP is having issues, which can be a tedious and large task if you have a lot DPs.

Jason Sandy has also suggested this to the product team earlier this year:
http://blog.configmgrftw.com/configmgr-post-restore-step/

Support for Windows 10 1607 Remote Credential Guard in the remote control.
Add a client policy to require och prefer connection with Remote Credential Guard or Restricted Admin

More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

I have noticed that the clipboard is cleared after pasting the computer name\IP into the address field. I know its a small issue but it gets tiresome to have to go back and copy the computer name every time I use the remote viewer.

As users roam from wireless to fixed networks the SCCM ip database is not updating frequently enough with the end user's IP/DNS entry.

This in turn causes frustration for service desks where they have to ask the customer to obtain their IP address manually.

Would be great if the remote control tool was able to obtain ip address to as close to real time as possible.

When you enable Remote Control, the SCCM Agent only applies the settings once and never checks/validates the settings.

If the local Remote Control Group gets deleted/changed/corrupted, the SCCM Agent will never fix that and you cannot connect to a client.

Work arounds are a full policy reset or modify the client settings that the SCCM Agent reapplies the remote control settings.

Having multiple monitors like my clients but have to manualy maximize RDC session window over the monitors.

In some environments the NETBIOS name and/or the DNS record of a Systemis not resolvable (VPN, multiple NICs, ..) but the System Resource IPs and Hardware Inventory IPs are often correct. Maybe the IP from the Client Online status Table "BGB_ResStatus" can also used for RCV.
So please use additionally these IP's addresses in connection attempts for CM Remote Control Viewer and not only the NETNIOS/ FQDN from DNS lookup.

We are moving from Remote Assistance (msra /offerra) to Remote Control as it's firewall-friendly but we miss the feature to connect to VIEW the remote session only without (yet) controlling the mouse and keyboard.

When you remote control a device there is a massive green bar across the top of the screen. Its massive and should be 50% smaller as if you need to access something hidden behind it.... you can only move the bar left or right a small distance - sometimes (a lot), its not enough to get to the thing behind it.

When devices have multiple IP address recorded in DNS this could be either obsolete records or where devices have more than one network connection (wired / wireless) it would be really useful if all available IP addresses were tried as part of the connection process.

Add the Computer's Description (not from AD) on the Devices window.