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Microsoft Endpoint Configuration Manager Feedback

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Ideas

What features would you like to see?

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  1. blank remote desktop

    Add the ability to blank the remote display. Sometimes it's useful when you want to do something that you don't want others to be able to see,

    33 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  2. Remote Control Option to Allow Connection if User Approval Times out

    Provide an option to be used in conjunction with the "Prompt user for Remote Control permission" setting. The option would "Allow Connection if User Approval times out".
    We want to have people get approval from users before dropping in on them, but sometimes the user has stepped away from their computer but needs something fixed while they're away. Allowing this option would provide a good middle ground.

    2 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  3. Remote user Cursor visual when remote user use

    1.Remote user Cursor visual when remote user use
    2.choose Remote screen when user have dual screen
    so if u remote you your client u can choose display to see.
    3.add option for ping/
    4.change service startup sms or cmremote to auto/
    5.send file.
    6.open remote control and insert immediately IP Or Hostname
    7.speed up protocol

    2 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  4. Ability to set Multiple Remote Control Privileges to Collection(s)

    I have previously reported this as an issue in the Connect Site but was Closed "By Design".
    So here is the original idea that was filed:
    There is a serious issue with the way Client Settings are applied when you need to provide different levels of remote control privileges for specific Users/Groups on Collections.
    For example:
    Let's assume we have the Collection of Devices named "Windows 8.1 Clients", the requirements for remote control are:

    1) The "Helpdesk" Group of users should have the ability to "View Only" via remote control the client devices.
    2) The "L2 Support" Group of usersā€¦

    45 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  5. Integrate teamviewer in remote control

    More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

    14 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  6. Chat feature in Remote Control

    It would be nice to have a chat feature within the remote control client. This way I can chat with my users when they are using the computer and I need them to complete a task after I am remoted in.

    112 votes
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    8 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  7. Automatically Reconnect Remote Control Viewer After Client Restart

    When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

    18 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  8. When remote controling, be able to see client side mouse move

    When we remote control a client , the client can see the mouse pointer, but when the client want to show us someting, we cant see mouse cursor.

    182 votes
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    14 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  9. Configuration Manager Remote Control Connection History

    Having the ability to look through a dropdown history of connections would make reconnecting easier and shouldn't cause too much programming hassle.

    Having a log of connections with date/time of connection/disconnection, IP of source and destination would also be valuable to have as reference.

    105 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  10. Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing

    Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

    This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

    20 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  11. Allow multiple Remote Control policies for a single client.

    Allow more than one policy to be applied for remote control, giving the ability to allow for tier remote control access. Example: The ability to remote an unattended workstation with admin rights for help desk staff, while traning staff is only allowed to remote attended workstations and does not get admin rights.

    41 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  12. Remote Tools Multiple IP Addresses

    When devices have multiple IP address recorded in DNS this could be either obsolete records or where devices have more than one network connection (wired / wireless) it would be really useful if all available IP addresses were tried as part of the connection process.

    6 votes
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    2 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  13. Audit logging of Remote Control Sessions

    Remote control is nice but we are unable to use in my company due to Auditing issues where the sessions cannot be logged.

    Could there be a option added to SCCM to allow for logging of the Session each time remote control of a computer occurs?

    20 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  14. Remote Control Viewer

    Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

    20 votes
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    0 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  15. Remote control - Allow for two simultaneous RC sessions to the same target device (shared viewing capability)

    For some troubleshooting scenarios in a multi-tier service desk organization we need to have 3rd tier staff connected to a end user's PC simultaneously to an already ongoing 1st staff remote session.

    52 votes
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    4 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  16. Remote Control User rather than Device

    Allow Remote Control by right-clicking a username so that the user doesn't have to look up the computer name.

    This would be enormously helpful in the Education sector where users are constantly moving between PCs. Novell had this feature in ConsoleOne and it enabled superfast remote control of users for our Helpdesk staff.

    45 votes
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    3 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  17. Remote Control support for Mac OS X and Linux

    Improvement with Remote Control to support OS X , Windows ( inc mobile) with some new features - Chat, file transfer , privacy curten.

    71 votes
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    1 comment  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
  18. Internet Based Remote Control

    Internet based remote control with options such as file transfer and reboot. This could be accomplished using a reverse connection from a client to a new site role hosted in the DMZ.

    1,086 votes
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    39 comments  ·  Remote Control  ·  Flag idea as inappropriateā€¦  ·  Admin →
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