Add the ability to blank the remote display. Sometimes it's useful when you want to do something that you don't want others to be able to see,

Provide an option to be used in conjunction with the "Prompt user for Remote Control permission" setting. The option would "Allow Connection if User Approval times out".
We want to have people get approval from users before dropping in on them, but sometimes the user has stepped away from their computer but needs something fixed while they're away. Allowing this option would provide a good middle ground.

1.Remote user Cursor visual when remote user use
2.choose Remote screen when user have dual screen
so if u remote you your client u can choose display to see.
3.add option for ping/
4.change service startup sms or cmremote to auto/
5.send file.
6.open remote control and insert immediately IP Or Hostname
7.speed up protocol

More and more products integrate teamviewer for remote control in there products like service now. SCCM should also include teamviewer in remote control to take over a system anywhere in the world over the internet also.

It would be nice to have a chat feature within the remote control client. This way I can chat with my users when they are using the computer and I need them to complete a task after I am remoted in.

When providing support using remote control, and the client needs to be restarted, I have to run a ping to see when the client is back up, and then restart remote control manually after waiting for the service to become available. Ideally remote control would perform these checks automatically once the client has been disconnected, and then reconnect as soon as the client is available again.

When we remote control a client , the client can see the mouse pointer, but when the client want to show us someting, we cant see mouse cursor.

Having the ability to look through a dropdown history of connections would make reconnecting easier and shouldn't cause too much programming hassle.

Having a log of connections with date/time of connection/disconnection, IP of source and destination would also be valuable to have as reference.

Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

Allow more than one policy to be applied for remote control, giving the ability to allow for tier remote control access. Example: The ability to remote an unattended workstation with admin rights for help desk staff, while traning staff is only allowed to remote attended workstations and does not get admin rights.

When devices have multiple IP address recorded in DNS this could be either obsolete records or where devices have more than one network connection (wired / wireless) it would be really useful if all available IP addresses were tried as part of the connection process.

Remote control is nice but we are unable to use in my company due to Auditing issues where the sessions cannot be logged.

Could there be a option added to SCCM to allow for logging of the Session each time remote control of a computer occurs?

Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

For some troubleshooting scenarios in a multi-tier service desk organization we need to have 3rd tier staff connected to a end user's PC simultaneously to an already ongoing 1st staff remote session.

Allow Remote Control by right-clicking a username so that the user doesn't have to look up the computer name.

This would be enormously helpful in the Education sector where users are constantly moving between PCs. Novell had this feature in ConsoleOne and it enabled superfast remote control of users for our Helpdesk staff.

Improvement with Remote Control to support OS X , Windows ( inc mobile) with some new features - Chat, file transfer , privacy curten.

Internet based remote control with options such as file transfer and reboot. This could be accomplished using a reverse connection from a client to a new site role hosted in the DMZ.