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System Center Configuration Manager Feedback

Ideas

What features would you like to see?

All of the feedback that you share in these forums will be monitored and reviewed by the Microsoft engineering teams responsible for building System Center Configuration Manager, though we can’t promise to reply to all posts.

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How can we improve Configuration Manager?

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  1. Multiple monitor support for Remote Control Viewer

    When the end user has multiple monitors, the view is scaled. This is really frustrating sometimes: you have the choice between a blurry view or scrolling a lot...

    Sure it's possible to detect multiple monitors and being able to switch between them with buttons (like Team Viewer) would be awesome!

    566 votes
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      16 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
    • Internet Based Remote Control

      Internet based remote control with options such as file transfer and reboot. This could be accomplished using a reverse connection from a client to a new site role hosted in the DMZ.

      428 votes
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        Noted  ·  9 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
      • Remote tools - client setting to change client service to Automatic startup

        One of the biggest issues I hear with the Remote Tools is that when you restart a machine it takes a couple of minutes before you can remote control it again. This is due to the delayed start of the service. I assume that this cannot be changed per default but give us the option using a client setting to change it to Automatic instead of using a GPO would be really sweet!
        This is very similar to the following feedback item. https://configurationmanager.uservoice.com/forums/300492-ideas/suggestions/8471107-fix-remote-control-bug-after-client-reboot#comments

        72 votes
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          1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
        • Add more features to Remote Control

          Implement
          - Buttons like Open the Windows 8/10 charms bar.
          - Windows Shortcuts.
          - allow x sessions to one Client.
          - usable Multi-Montior Support
          - Data Transfer Features

          Teamviewer functions should be the baseline.

          67 votes
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            Noted  ·  10 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
          • Please fix the CmRCViewer does not correctly map mouse cursor to screen when Win 8.1/10 DPI scaling is enabled

            Please fix the "CmRCViewer does not correctly map mouse cursor to screen" when Win 8.1/10 DPI scaling is enabled bug, as this currently makes the feature completely useless for us. We have no idea where we're clicking. This issue will be more prevalent as more and more high-DPI screens come on the market.

            Bug ID: 433170 in SMS Bug Database
            PSS case ID: 116053014223835

            60 votes
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              6 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
            • Remote Control support for Mac OS X and Linux

              Improvement with Remote Control to support OS X , Windows ( inc mobile) with some new features - Chat, file transfer , privacy curten.

              52 votes
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                1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
              • When remote controling, be able to see client side mouse move

                When we remote control a client , the client can see the mouse pointer, but when the client want to show us someting, we cant see mouse cursor.

                52 votes
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                  2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                • Configuration Manager Remote Control Connection History

                  Having the ability to look through a dropdown history of connections would make reconnecting easier and shouldn't cause too much programming hassle.

                  Having a log of connections with date/time of connection/disconnection, IP of source and destination would also be valuable to have as reference.

                  45 votes
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                    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                  • Chat feature in Remote Control

                    It would be nice to have a chat feature within the remote control client. This way I can chat with my users when they are using the computer and I need them to complete a task after I am remoted in.

                    44 votes
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                      4 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                    • Remote Control User rather than Device

                      Allow Remote Control by right-clicking a username so that the user doesn't have to look up the computer name.

                      This would be enormously helpful in the Education sector where users are constantly moving between PCs. Novell had this feature in ConsoleOne and it enabled superfast remote control of users for our Helpdesk staff.

                      37 votes
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                        1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                      • Remote Control features and improvments

                        I would like to thank Microsoft to allow their customers to share new and innovative ideas and I would like to present mine from my experience as Desktop Management Engineer in my company.
                        Initially we were using a comparative tool called LANDesk Management Suite and on the beginning of this year we have moved to SCCM 1511, since then I had received many complains about remote control comparing to the past experience.
                        I really like SCCM as a whole and I think it is really good tool and really nice features and constant updates, but not the remote control.
                        I…

                        35 votes
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                          Noted  ·  0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                        • smart card pass-through support for remote control

                          Please provide smart card pass through for RDP/Remote Control sessions.

                          31 votes
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                            2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                          • Audit logging of Remote Control Sessions

                            Remote control is nice but we are unable to use in my company due to Auditing issues where the sessions cannot be logged.

                            Could there be a option added to SCCM to allow for logging of the Session each time remote control of a computer occurs?

                            18 votes
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                              1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                            • Remote control - Allow for two simultaneous RC sessions to the same target device (shared viewing capability)

                              For some troubleshooting scenarios in a multi-tier service desk organization we need to have 3rd tier staff connected to a end user's PC simultaneously to an already ongoing 1st staff remote session.

                              15 votes
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                                2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                              • Ability to set Multiple Remote Control Privileges to Collection(s)

                                I have previously reported this as an issue in the Connect Site but was Closed "By Design".
                                So here is the original idea that was filed:
                                There is a serious issue with the way Client Settings are applied when you need to provide different levels of remote control privileges for specific Users/Groups on Collections.
                                For example:
                                Let's assume we have the Collection of Devices named "Windows 8.1 Clients", the requirements for remote control are:

                                1) The "Helpdesk" Group of users should have the ability to "View Only" via remote control the client devices.
                                2) The "L2 Support" Group of users…

                                14 votes
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                                  1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                • Remote Control Viewer

                                  Add a drop down box in the remote control viewer with recent computers. Additionally, add a prompt to select a computer when starting the program.

                                  12 votes
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                                    0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please intergrate CAC authentication with remote tools.

                                    CAC card authentication via remote control doesn't work. For organizations that utilize CAC cards this would eliminate the need for utilizing username and password which is a pass the hash vulnerability.

                                    12 votes
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                                      1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow multiple Remote Control policies for a single client.

                                      Allow more than one policy to be applied for remote control, giving the ability to allow for tier remote control access. Example: The ability to remote an unattended workstation with admin rights for help desk staff, while traning staff is only allowed to remote attended workstations and does not get admin rights.

                                      12 votes
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                                        1 comment  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing

                                        Please include a feature for remote control to record remote system administration sessions in compressed video format for advanced auditing either in Configuration Manager 2016 or in Intune.

                                        This is being asked in some outsourcing scenarios. Text based Logs are not sufficient in some cases.

                                        10 votes
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                                          2 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
                                        • blank remote desktop

                                          Add the ability to blank the remote display. Sometimes it's useful when you want to do something that you don't want others to be able to see,

                                          6 votes
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                                            0 comments  ·  Remote Control  ·  Flag idea as inappropriate…  ·  Admin →
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